Adirondack = lack of service [noway]

[mkii@nycap.rr.com (Josh[deady]Able)]

the only issue i had was the fact I couldnt pick up a needed part when i
needed it.

My car was only 1/2 an hour or so from them, but I couldnt get the damn
part.



----- Original Message -----
From: "16V Jason" <jason@scirocco.org>
To: <scirocco-l@scirocco.org>
Sent: Thursday, June 06, 2002 5:13 PM
Subject: Re: Adirondack = lack of service [noway]


> Hey Josh,
>          Don't let one spoiled apple ruin the bunch.
>
>          I've purchased thousands of Dollars worth of stuff from Mark, and
> have sent everyone I know to him without fear -- and haven't regretted it
> once.  There aren't many shops around (except for the Pottermans) that you
> can say that about.
>
>          I know Mike & Kristen as well as I know Mark & Christine, and
I've
> bought from both. It's 6 of one and half-dozen of the others -- I
> personally go to Mike for performance stuff usually, and Mark for OE
> stuff.  They're both great people and great companies.
>
> The bottom line is that Adirondack and Parts4VWs are the two best
> mail-order VW shops around, bar none.  You won't get better prices or
> service anywhere.  Of course no one is perfect.  So either you got someone
> on a bad day (I talk to Dave or Mark when I call), or maybe they didn't
> have the part at their office.  Or maybe they didn't know who you were and
> didn't want a stranger showing up at Mark's place.  ;)
>
> Jason
>
>
>
>
>
> At 03:02 PM 6/6/2002, Rick Alexander wrote:
> >In my humble opinion you have encountered someone having a miserable day.
> >This is not how it goes at Mark's place. Give 'em another chance.
> >
> >Rick Alexander
> >http://www.brubakerbox.com
> >http://clubs.hemmings.com/hams/
> >http://clubs.hemmings.com/vwsrus/
> >
> >----- Original Message -----
> >From: "Josh Able" <mkii@nycap.rr.com>
> >To: <scirocco-l@scirocco.org>
> >Sent: Thursday, June 06, 2002 8:26 AM
> >Subject: Adirondack = lack of service
> >
> >
> > > So I need a new motor mount. Adirondack has a motorsport rear
motor/tranny
> > > mount in stock.
> > >
> > > Let me say this, the guys out there were very polite, but that doesn't
> >count
> > > for much.
> > >
> > >
> > > So any ways, my car is at my buddies shop in Schenectady, the garage
is
> > > about 25/30 minutes from Adirondack. I explain to Adirondack that I
need
> >the
> > > part "now", since Im going out of town later in the day. They tell me
that
> > > they cant get it to me, since it wont get to the garage by UPS till
> >Friday.
> > >
> > > Ok, that's no problem, Im 25/30 minutes from them, I will just run up
and
> > > pick it up. Nope, cant do that, Adirondack wont let me.
> > >
> > > This is after I talk to a couple of other dubbers (one being
Adirondacks
> >web
> > > designer) and they all said that Adirondack would let me get the part
from
> > > them if I really needed it.
> > >
> > > So, once again even after begging I get no help from these guys.
> > >
> > > The fucked up part is if I was willing to pay shipping charges, I
could
> >have
> > > gotten the part from Potterman by 10:30AM if he shipped it last night.
But
> >I
> > > figured there was no way that a shop that had such a "good" reputation
as
> > > Adirondack, would in fact be such a disappointment. Its ironic that I
> >could
> > > get a part from Californian faster than I can get the same part from a
> >shop
> > > located 30 minutes from my car.
> > >
> > >
> > >
> > >
> > >
> > > Josh Able
> > >
> > >
> > >
> > > _______________________________________________
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> > >
> >
> >
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