Bently Manual on CD Shipping issues

[rocco16 at sbcglobal.net (Larry)]

Man, this sounds like a real mess...a real lose/lose situation.
(after reading BOTH sides of the issue)
Larry



----- Original Message ----- 
From: "Chris D. Edwards" <chris@westcoastpromos.com>
To: <scirocco-l@scirocco.org>
Sent: Sunday, April 25, 2004 11:09 AM
Subject: Bently Manual on CD Shipping issues


> Hi everyone.  I understand there have been several individuals that have
not
> received the Bently on CD.  I assure you all were shipped via the United
> States Postal Service.  Can everyone that received one please let me know
> and all that did not receive one also let me know.  Please also post this
> reply on the mailing list for all to see.  I want everyone on the list to
> see that some got their disk and some did not.  I even sent out a disk to
> several a second time.
>
>
>
> The whole reason for this posting is that a member (for now will remain
> unnamed) came unglued on me in an email because he did not get his
recently
> and I told him I would attempt it one more time but still could not
> guarantee that USPS will not lose it again!  If they lost it once it's a
> good chance they could lose it again.  If he wanted to pay for ups ground
> rates at a rate of around $10 I could guarantee it!  He didn't like that
> answer and was a real dick about it.  So I am going to tell everyone the
> same thing I told him.  The 5 dollars everyone paid to have me send you
one
> covered the CD (25 cents) the static free envelope to mail it in ($1.75)
and
> the Media Mail Stamp (approximately $3.00).  If the post office loses it,
> it's not my fault and it's not your fault, but If I send it again I am now
> paying for your disk out of my pocket, which is a favor and a nice thing
for
> me to do.  I am not selling the disks retail as that would be illegal,
> because the manual is copyrighted.  Therefore there is no money back
> guarantee!  I am providing these for my cost to get it to you as a fellow
> member and friend.  Those members I sent a second disk to were very cool
> about it and I was happy to try and make it right.  For the member that
was
> an absolute dick about it your disk may show up some day if the USPS ever
> finds it.  I will not bend over backwards for someone like that and will
not
> send back your $5 because it was spent to get you the first disk.  Sorry,
> but life sucks sometimes; maybe this will help you learn some manners and
> how not to treat someone doing you a favor.  If your $5 is that important,
> maybe its time to move on from the fast food business and get a real job!
>
>
>
> So again I say to all those that didn't get their disk, I am sorry and if
> you let me know I will see what I can do.  Money is tight right now so it
> may be a bit before I can afford a bunch of shipping cost again.
>
>
>
> Thanks to everyone for their understanding.
>
>
>
> Chris Edwards
>
> 81 Scirocco JH
>
> 81 Scirocco 16V Project
>
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