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Not happy with UPS
Well, just having received a whole bunch of stuff (including some pretty heavy stuff) at my house, I
have nothing but good things to say about UPS. I've never had a damaged package, they've always been
friendly.
So, I guess it's just like everything else. You've got some good employees, you've got some crap
employees, and generalizations about a company based on a few employees or interactions are
"generally" a waste of time.
just my .02
Dan
----- Original Message -----
From: "Clyde" <catamountclyde@yahoo.com>
To: <scirocco-l@scirocco.org>
Sent: Thursday, April 01, 2004 3:17 PM
Subject: Not happy with UPS
> This is a response to a post from the archives about UPS, and how bad they are.
>
> UPS has within the past 3 weeks, dropped a package coming to me destroying all that was in it and
> refusing to reimburse the shipper, left notes in my mailbox (in my house) telling me they couldn't
> find my house, been rude the one time they made it to my door and that was after mailing a
> postcard to me telling me they couldn't find me and me then calling and repeating the very
> directions written on the box, and right now I'm waiting on a package that should have shown up by
> now. I hereby promise, no matter what, I will not purchase from a vendor using UPS, I will
> remember to ask who they use, and I will offer to pay more if they will ship with another shipper.
> Thank you.
>
> Ah ha! Some progress! I have just gotten the actual phone number of someone in my local office
> (Syracuse) who promises to help (Tina, 315 433 1695). UPS notoriously makes it hard to contact
> anyone locally. Tina sounded helpful, but I'm not very optimistic at this point. Time will tell.
>
> Clyde
>
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