Good experience

[VeeWdriver@aol.com (VeeWdriver@aol.com)]

Since there have been a lot of postings about bad retail experiences (VL 
Enterprises, autobodypartsonline.com, etc) I thought I'd share a good 
experience I had.

I bought a set of Blaupunkt 6.5" speakers from www.caraudiodeals.com to 
replace the trashed 4" speakers in the back of my Jetta.  I bought the cheapy 
version for $14.99.  I got an e-mail from ben@caraudiodeals.com the next day 
saying they were out of stock and if there was something on the website I'd 
like instead.  The next upgrade was the Blaupunkt PCxt652's for $38.99.  
Since I didn't have the money at the time I told him I was interested in 
those, but I'd take a refund.  He said not to worry about it and upgraded me 
at no charge.  These speakers also list for $49.99 from Crutchfield.

Just thought I'd share a GOOD customer service experience for a change.


Tom in Tucson
www.area-53.com
88 Rocco 16V
86 Rocco 16V
80 Rocco S (16V conversion project, also my first Roc)
79 Rocco (turbo/retro project)
76 Rocco (racer project)
84 Jetta Turbodiesel (my first VW ever)
82 Rabbit Pickup (2.0 project?)
85 Audi Coupe GT (20V project someday...)
81 Porsche 924 Turbo
89 Chev Suburban (family truckster)
74 GMC 1 ton 454 P/U "Ol' Red" (hay hauler/tow monster)
72 GMC 3-door Suburban (4WD toy)
85 John Deere (workhorse)
And 4 other VW parts cars...