This is the envelope
the offical VWoA notice came in. Looks like they meant business
here. I received this letter in 1999. |
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This is the reply
card, message side. This is where you might indicate that the
car has been destroyed or no longer owned. |
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This is the other
side of the reply card noting the official VWoA addresses. |
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What you've all
been waiting for. This is the official letter. Details include
the problem, the fact that the dealer must resolve it, and it
must be done free of charge. |
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This is the other
side of the letter, and it very importantly details what level
of recourse you have if your dealer refuses to do the work. An
address and contact information is included to make dealership
complaints to. It also holds the signature of a VW official. |
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